Frequently Asked Questions
Everything you need to know about our hemp-powered beauty products.
Are Hempz products safe and legal to use?
Yes. All Hempz products are formulated with 100% Pure Natural Hemp Seed Oil, which is THC-free and contains no psychoactive properties. Our products are completely legal and safe for daily topical use.
Are your products vegan and cruelty-free?
Absolutely. We are proud to be a 100% vegan and cruelty-free brand. We do not test on animals, and our formulas do not contain any animal-derived ingredients.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental United States. Once your order ships, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We want you to love your glow. If you are not satisfied with your purchase, you can return unused or gently used products within 30 days of the delivery date for a full refund, excluding shipping costs.
Do your products contain parabens or gluten?
No. We prioritize clean beauty, which is why all Hempz products are paraben-free, gluten-free, and formulated without harsh sulfates to ensure they are gentle on your skin.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.